Christmas Holidays—busy time for entrepreneurship and for customer service! “Are there enough people to handle the traffic, are they ready to sustain the load? Is my channel decorated? Are all tools in place to make it fast, efficient, simple and effective?” – All these questions boggle the mind of every website owner a good few weeks before the show starts. After all, busy holiday time is another opportunity to strengthen relationships with current customers and win over someone new. It’s […]
I’ve often thought that customer loyalty was all about making the customer the king by maintaining transparent ethical practices, sound policies, and impressive customer service. Technology, however and the busy retail world of the Internet brings more competition, more inventory, convenience, and cheaper prices. Shopaholics notoriously are in the constant search for the best prices and the best choices, so what is any retailer to do? After all, a business can’t survive on one visit per customer; then comes that uphill […]
How Live Chat on Your Website Can Maximize Conversions In this digital age of constant improvement, live talk is a definitive hack. It’s a major call. The reason is straightforward. It’s the least demanding approach to increase conversions progressively. In this way live chat on your website can maximize conversions. This won’t come as amazement to a considerable lot of you who have officially attempted live chat to generate leads and thereby doing that reduce the overall cost of doing […]