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Tag: live chat support services

customer-complaint

Comprehending The Worth Of Customer Complaint

The Customer Is The Ultimate King! The Customer Is Always Right! We have probably heard these phrases. You might even have been reprimanded by your boss due to a disagreement with a customer or a complaint that was raised due to a glitch in service delivery. Most, if not all of us, have to deal with ‘difficult’ customers at some point. Ironically, we might have been that difficult customer in an alternate situation. We always tend to see only one […]

customer-experience

The Strategies And Trends Of Customer Experience In 2019

Companies are striving to take customer experience more seriously than in the past and, as a result, are realizing that CX is what makes the difference in ROI, sales, customer loyalty, and overall success. However, this is easier said than done. The customer of today is informed, connected, and possesses more product and service knowledge than ever before. To succeed, companies must continuously meet the extraordinary demands and expectations of today’s connected consumer. This year, the only transmission that companies […]

online-chat-support

Is Your Online Business Prepared for the 2018 Holiday Season?

It’s the start of November but the launch procedure is getting started. Black Friday, Cyber Monday and yes… Christmas—the mad rush of the holiday season is just approaching. But, if you’re a retailer, or run a small online store, the holiday onslaught means something much more: you’re about to enter the most profitable time of the year. Do you know how to prepare your store for the holiday season with online chat support? Is your online business prepared for the […]

maintaining-customer-loyalty

Maintaining Customer Loyalty In An Impersonal Digital World

I’ve often thought that customer loyalty was all about making the customer the king by maintaining transparent ethical practices, sound policies, and impressive customer service. Technology, however and the busy retail world of the Internet brings more competition, more inventory, convenience, and cheaper prices. Shopaholics notoriously are in the constant search for the best prices and the best choices, so what is any retailer to do? After all, a business can’t survive on one visit per customer; then comes that uphill […]

Live Chat

How Live Chat on Your Website Can Maximize Conversions

How Live Chat on Your Website Can Maximize Conversions In this digital age of constant improvement, live talk is a definitive hack. It’s a major call. The reason is straightforward. It’s the least demanding approach to increase conversions progressively. In this way live chat on your website can maximize conversions. This won’t come as amazement to a considerable lot of you who have officially attempted live chat to generate leads and thereby doing that reduce the overall cost of doing […]

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