Tag: hire live chat agent

Many Ecommerce websites have been adding live chat support to their help desk software in order to provide straightaway answers rather than having customers leave their websites. Real-time chatting with a customer support expert not only builds customer’ confidence during their shopping experience but also helps to improve your conversion rates and business credibility. According to a recent survey, 68% of customers engage in live chat and 63% prefer getting back to a website with live chat for repeat purchase. […]