Internet chat has to be the most under-recognized and under-utilized communication method available to business community, a chat agents can handle 2 to 3 customers simultaneously and companies can use both domestic and/or offshore agents for their support, chat is typically delivered at one third the cost of a phone call and First Time Resolution (FTR or FCR) rates are significantly higher than email and at least equal to those obtained over the phone. We provide state of the art chat support services and use best human resource to cater the needs of our clients. At TalkAgent our agents are trained by professionals and our management does frequent as well as random checks to make sure the quality standard is maintained. Our wide range of services can be based on any combination of technologies which suits our clients’ needs and the needs of their respective customers. We will provide a service of unrivaled quality, accuracy, reliability and value – virtual power and actual savings.