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Who we are
& What we do!
TalkAgent is an ultimate solution for all of your outsourcing
needs. We provide non voice customer service as well as IT
management services, serving many clients around the world.
In a nut shell TalkAgent is an ultimate BPO. As one of the
finest firms in the industry, we have the people, technology,
and direction to help you succeed.
At TalkAgent we prefer quality on quantity yet providing the
highest level of service at the lowest level of the price.
Our exceptional service standards make us the first choice
of our clients. We use state of the art IT infrastructure
to cater the needs of our clients and their customers. So
TalkAgent means non stop business for you.
24/7 Online
Sales Agents
Would you open a store and have no sales people? The answer
is no. So, why would you have a website with no online sales
people? Our online sales agents are trained for your service
and qualify every visitor to your site as a potential lead.
Best of all this is live & in real-time. You will qualify
more leads by using our live online chat agents guaranteed.
TalkAgent is an ultimate solution for all of your outsourcing
needs. We provide customer service as well as customer sales
services, serving many clients around the globe. In a nut
shell TalkAgent is an ultimate BPO which will increase your
revenue and rate of customer satisfaction.
Create Quality Customer Relationships
Providing human interaction in a traditionally impersonal
medium gives a distinct edge. With TalkAgent, our agents are
able to see what each potential customer is viewing along
with their path through your site, all in real-time. Online
customer service agents can greet customers and offer assistance
as they would if they were in a physical store, allowing the
customer to have a unique and personalized shopping experience
while visiting your site. It's a proven fact that customers
are 3 times as likely to make a purchase, and will purchase
40% more if they have chatted with a live sales representative.
We believe that every satisfied customer adds equity to your
brand and revenues accrue only by creating as many such satisfied
customers. We offer customer driven secure web interface with
always on operator assistance adding value to your web initiatives
across diverse industry verticals with expertise, responsiveness
and responsibility at the heart of our service offering Our
always on Professional Chat Agents provide you services across
all time zones over our Secure Web Interface which can be
accessed anytime anywhere. What you get is Faster and real
time resolution of customer queries: motivating them to probe
deeper into your offering. We offer Chat Agent Services which
enables the user’s online rendezvous with you to function
as an Interactive Channel where the visitors can get their
queries answered from our dedicated team of experts therefore
increasing the Time of Stay and higher chances of them getting
converted to your clients.
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